Diwali Hampers
by Saffron 24

Effective Date: 1 October 2025

We thank you for choosing us for your festive gifting. To ensure smooth transactions and transparency, kindly note the following terms:

1. Order Confirmation & Advance

• A minimum 50% advance payment is mandatory to confirm the order.
• Production and procurement will begin only after receipt of advance.

2. Final Payment

• The balance payment must be made at the time of delivery (or within 3 days of delivery, as mutually agreed).

3. Delivery & Charges

• GST and delivery charges will be applicable as per actuals.
• Delivery timelines will be mutually agreed upon at the time of order confirmation.

4. Order Cancellation

• In case of order cancellation, a cancellation fee of 30% of the total order value will apply.
• The advance amount paid will be adjusted against the cancellation fee.

5. Returns & Replacement

• Gift hampers once delivered will not be taken back.
• In case of damages during delivery, we will replace the damaged hampers free of cost, subject to return of the damaged items.

6. Quality Assurance

• All hampers will be prepared using fresh products, packed carefully to avoid damage during transit.